Technical Recommendations
For a transmission in optimal technical conditions we invite you to take into account the following recommendations:
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Check with your operator for the speed of your data plan. For mobiles and tablets we recommend WiFi connection instead of 3G or 4G.
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Remember that the content is sometimes exclusively available for Colombia.
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Our player adapts to your network speed, so you can sometimes see the image pixelated.
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If the signal drops or is interrupted, refresh your page.
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Remember that the best option is to have one of the following options:
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2Mbps internet for normal quality
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5Mbps for HD Windows (XP, Vista, 7 and 8) / Mac OS (10.4.11 or higher)
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Internet Explorer (8 or higher)
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Firefox (3 or higher),
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Safari or Google Chrome.
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The stream is temporarily unavailable for Smart TV and Windows Phone devices.
If you follow the above recommendations but the error persists, leave your information below.